Airlines Squeeze Customers with Shrinking Seats

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by Andy Smith

CHARLOTTE NC -- There's a good reason it's feeling more crowded in coach.  It's not you, it's the seat!

Some airlines are moving to thinner seats to help with their bottom line.  That means they can add more rows. 

The airlines say people actually have more room, but some passengers don't agree.  The average seat size has been shrunk by as much as an inch. 

 

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