Sen. Hagan pushing VA on NC claims backlog

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RALEIGH, N.C. (AP) — North Carolina Sen. Kay Hagan wants to keep pressing the Department of Veterans Affairs to reduce a backlog of disability claims at its Winston-Salem office.

Hagan will continue her push Tuesday in a conference call with reporters. She already has asked Secretary Eric Shinseki (shin-SEHK'-ee) to send officials from VA headquarters to address delays at the office with the second-longest wait times in the Southeast.

Hagan's office says more than 7,000 veterans served by the office have been waiting at least a year for a response to a disability claim, with more than 700 veterans delayed more than two years.

The Winston-Salem office serves most of the state and is one of 18 in the nation transitioning to digital processing from a paper-based system.

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