Mother Dies After 911 Call Not Entered Into System
LITTLE ROCK, Ark. (AP) -- An Arkansas 911 operator did not enter a call into a computer system that would have notified police and fire dispatchers of a mother and son trapped inside a vehicle in a pond, authorities said Wednesday.
The woman died hours later, and her 5-year-old son was in critical condition Wednesday, police said.
A county dispatcher transferred the call to the 911 operator, who spoke with Yi briefly before hanging up and contacting an ambulance service.
The operator also ended Yi's call instead of using a transfer option that would have allowed her to keep Yi on the line while contacting the ambulance service, she said.