PHILADELPHIA (AP) — A Jewish food pantry in Philadelphia has installed a digital ordering system that can meet individual needs and preferences.
At the Mitzvah Food Project, customers choose items using a mouse or touchscreen. A printout of the order then appears in a storage area where volunteers gather the food and help bag it.
Brian Gralnick is the director of social responsibility for the Jewish Federation of Greater Philadelphia, which operates the Mitzvah pantry.
He says that before going digital, Mitzvah operated like many pantries, using a Depression-era model of a prepacked box that didn’t honor a client’s choice or dietary or religious preferences. Gralnick says research showed some food wound up in the trash.
The digital ordering system provides choice and nutrition in what organizers say is a more dignified approach.
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