Here is some information if you are having audio or closed captioning concerns.
For Closed Captioning Concerns Please Contact Our Captioning Hotline:
Phone: 704-372-1800
Fax: 704-376-3415
Email:
captioning.hotline@foxcharlotte.com
captioning.complaint@foxcharlotte.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
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Written Closed Captioning Complaints Should be Directed to the Following:
Jeff Arrowood
Program Director/Marketing Manager
WCCB-TV
One Television Place
Chralotte, NC 28205
Phone: 704-372-1800
Fax: 704-376-3415
Email:
captioning.hotline@foxcharlotte.com
captioning.complaint@foxcharlotte.com
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.