CHARLOTTE, N.C. — American Airlines says by proactively canceling flights, they can provide better service to their customers with availability and rebooking options. The airline hopes to avoid uncertainty and last minute flight disruptions, they said in a s statement.
“We are hopeful that the 24 MAX aircraft in our fleet will be flying again soon, and we are still awaiting information from the Federal Aviation Administration (FAA), Department of Transportation (DOT), National Transportation Safety Board (NTSB), other regulatory authorities and Boeing.
“In the meantime, and in an effort to provide more certainty to our customers and team members and better protect our customers on other flights to their final destination, American has extended cancellations through April 24, which will result in approximately 90 cancellations each day. Canceling in advance provides additional availability and rebooking options for our customers.”
American also says their Reservations team will contact affected customers directly by email or telephone and that they are working to limit the impact to the smallest number of customers.
For more information, visit the American Airlines newsroom.