Rising Spotlight | Body Works Plus

After an accident, most drivers just want their vehicle repaired quickly and safely. But some collision repair experts say the process can become complicated when consumers feel pressured toward certain repair choices—a practice often referred to as “steering.”

In this week’s Rising Spotlight, Tonya Rivens chats with Brian Davies from Body Works Plus to talk about why repair quality and safety should remain the top priority after a collision, and what people should remember if they ever feel pressured during the repair process.

For more information about Body Works Plus and all the services they provide, please visit: https://bodyworksplus.com/. And for more info on the topic of “steering” and what your rights as a consumer are, please visit: ncdoi.gov.