Another driver comes to WCCB with complaint about another local towing company

CHARLOTTE, N.C. – Another Charlotte driver has come to WCCB with a complaint about a local towing company. We’ve been reporting on tow company issues across the area, as both local and state officials explore ways to better regulate the industry. This latest driver tells us his car was booted in the Atkins Circle Complex in Ballantyne after he entered the wrong tag number on a paid visitor permit.

Brandon Hughes says Overtime Towing charged him $330 to remove the boots. Hughes claims the company initially demanded cash but eventually agreed to take a debit card. Hughes says, “All these apartments out here, you know, starting with like the two bedrooms, you’re looking at about $1,600 a month. So how it becomes a fourth of your monthly rent to be parked in a place where you’re supposed to be visiting friends, family, or otherwise being a resident here just makes zero sense.”

Resident Alysha Acevedo adds, “People like me in the service industry, who, to get that boot removed or to get that car out of towing, that’s like three days of work for me. So definitely just looking to see at least maybe even a more fair price.”

North Carolina state Senator Caleb Theodros is introducing legislation that would establish statewide fee limits for booting and towing.