CHARLOTTE, N.C. (News Release) — Macy’s today expands its same-day delivery of products purchased online at macys.com and its mobile app. Macy’s now offers same-day delivery to customers in 15 additional U.S. markets – Austin, TX; Charlotte, NC; Cincinnati; Columbus, OH; Denver; Grand Rapids, MI; Kansas City, MO; Minneapolis-St. Paul; Orlando, FL; Phoenix; Pittsburgh; Sacramento, CA; San Antonio, TX; San Diego, CA; and Tampa, FL.
At Macy’s every experience matters and we are thrilled to offer same-day delivery service to our customers in Charlotte,” said Scott Prieto, executive vice president of Macy’s Logistics and Operations. “We are dedicated to ensuring that whenever, wherever and however our customer chooses to shop, their experience is seamless and convenient. We’re excited that we can leverage the stores we have in the Charlotte market as fulfillment centers to power same-day delivery, closing the gap between customers and products for more of our shoppers just in time for the holidays.”
Customers shopping on macys.com can select the “same-day delivery” option at check out to schedule the delivery of any item available at their local store. Shoppers will receive a picture of their driver, an estimated arrival time and GPS order tracking, allowing them to visually track their delivery from the moment of pick up.
All orders must be placed by 1 p.m. local time, Monday through Saturday, and 11 a.m. Sunday to ensure same-day delivery. The fee for same-day delivery service is $8 for all online purchases that meet Macy’s ($99) free shipping thresholds and $8 plus standard shipping costs for anything less. Deliveries to customers will continue to be powered by Deliv, a leader in the same-day delivery space.
Macy’s, Inc. announced its first roll out of same-day delivery in 2014 and has continued to expand the service. To date, markets for Macy’s include: Atlanta; Boston; Chicago; Dallas; Houston; Las Vegas; Los Angeles; Miami; New Jersey; NYC Metro (Manhattan, Brooklyn, Queens, Yonkers); Orange County, CA; Philadelphia; San Francisco; Seattle; and Washington, D.C.
