Starbucks Customers Furious About New Rewards Program
Starbucks says it's improving its loyalty program, but does it help all customers?
Sections
WCCB
Extras

Kim Coon is a familiar face in the motorsports industry. She has spent the last ten years covering NASCAR, ARCA and motorcycle racing and recently has been seen co-hosting “Off The Grid” on NBC Sports as well as NASCAR’s popular “Glass Case of Emotion” podcast with driver Ryan Blaney.
She is best known for serving as an official spokesperson for NASCAR – acting as a liaison between fans and the exciting world of racing, while activating the title sponsor’s strategic plan through social media, broadcast channels and trackside events.
She currently serves as a pit road reporter for MRN in all three national NASCAR series. When she isn’t at a race track, she’s busy hosting digital assets and live events for NASCAR. Kim also regularly joins the morning news broadcast for WCCB Charlotte, The CW.
Born and raised in Orlando, Florida, Kim got her bachelor’s from the University of Miami (FL), where she double majored in Broadcasting and Religious Studies. She received her master’s in Integrated Marketing Communications from the University of Alabama. While attending Miami, Kim was a member of the university’s dance team. She also spent two seasons cheering in the NFL for the Carolina Panthers.
She currently resides in Charlotte, North Carolina. Kim loves getting her hands dirty with DIY home improvement projects, antique hunting and painting. She is also an avid reader and is always eager to loan from her collection of books.
Starbucks says it's improving its loyalty program, but does it help all customers?
Check out these photos from the Bartender's Ball.
It's Girl Scout Cookie time and that time of the year when Wilson stops by the Girl Scouts Hornets's Nest Council to get an update on how sales are going.
A woman in California posted a "Wine Workout" on her Facebook page and it went viral. See the video for the full report.
Chef Troy shows us how pizza dough can pull double duty, for a great calzone and a sweet dessert.
Our Tuesday Snark begins with Derek's roundup of last night's The Bachelor and ends with people acting stupid at church and looking stupid on a hoverboard.
The heated debate continues after Charlotte votes to add members of the LGBT community to the city's list of protected groups.
An overnight SWAT standoff comes to an end after a suspect is taken into custody.
[gtxvideo vid="1gtvPTlm" playlist="" pid="XkGI5ukr" thumb="http://player.gtxcel.com/thumbs/1gtvPTlm-120.jpg?cachebust=1456202486535" vtitle="Demand222"] A proposed amendment would add four protected classes to Charlotte's existing Non-Discrimination Ordinance. That includes sexual orientation, gender identity, gender expression, along with family and marital status. Those groups would be protected in three ways:…
Opponents of the proposed changes to Charlotte's non-discrimination ordinance passionate during Monday night's City Council meeting.
icons go here