CHARLOTTE N.C. — United Airlines is catching heat once again after an incident where a passenger was forcibly removed from a flight that was overbooked.
The Airline company reportedly asked for four volunteers to exit Flight 3411 from Chicago to Louisville, after realizing that the flight had been overbooked. Flight crew informed the passengers after they boarded that four stand-by United employees needed to be on the flight in order to board another one Monday.
United offered $800 to anyone willing to give up their seat; however, when there were no volunteers, United randomly selected four passengers using a computer system.
When one man’s name came up, he refused to exit the plane, exclaiming that he was a doctor and needed to meet patients in the morning. A manager told the man that if he did not leave the plane, security would be called.
Passengers Audra D. Bridges, Tyler Bridges, and Jayse Anspach posted video of authorities pulling the man from his seat and dragging him across the floor of the plane. Others on the plane can be heard voicing their disgust over the actions taken.
United responded to the incident by releasing the following statement:
“Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities.”