Blue Ridge Energy Announces Areas With Extreme Damages From Helene Will Experience Extended Outages

Even with nearly 400 crew members working 24/7, Blue Ridge Energy is announcing that due to the extent of growing system damage being uncovered by line technicians and damage assessment as repairs progress, some of the hardest hit areas will take another week or longer to restore.

β€œThe damage is even more extensive than we first thought,” said Renee Walker, director of public relations. β€œThis is not the news any of us want to hear,” she said. β€œHowever, we are working to keep members informed with the latest information and we hope this helps members in these areas prepare, or helps their loved ones know so they can provide assistance,” Walker said.

The following communities will be impacted by the extended outages for at least another week:

Watauga County:

  • Mabel
  • Elk
  • Rominger
  • Laurel Creek

Ashe County:

  • Creston
  • Lansing
  • Shatley
  • Big Laurel
  • Hwy 88 toward Sutherland
  • Big Horse Creek
  • Big Springs
  • Crumpler
  • Old Mill Creek

Caldwell County:

  • Globe
  • Edgemont
  • Mortimer
  • Johns River Loop

Alleghany:

  • Piney Creek
  • Laurel Springs

The goal in power restoration is to get the most members on in the least amount of time. Restoration depends on first repairing the main lines and substations that must be energized in order for power to flow to distribution lines and substations providing electricity to communities and homes.

Quick facts:

  • Of Blue Ridge Energy’s 8,500 miles of line, 6,800 is known to be damaged
  • Hundreds of power poles are broken
  • Some of the cooperative’s system is completely gone: washed away by flooding or mudslides.

β€œThis is the most damaging storm in Blue Ridge Energy’s history,” Walker said. β€œHomes and cars are washed away, some roads have been replaced with creek beds and certain areas look like war zones. We are working under extreme conditions to restore power as quickly and safely as possible,” she added.

As of 6 pm Monday, 32,711 members remain without power after a 24/7 outage restoration effort that is now in its 4thΒ day. At the height of the outages on Friday evening, 63,819 members were without power: 80 percent of Blue Ridge Energy’s system.

While Blue Ridge Energy is aware of outages and system operators are monitoring conditions, members experiencing an outage shouldΒ call PowerLine at 1-800-448-2383, by using the Blue Ridge Energy mobile app, or, by texting OUT to 70216.Β Outage reports cannot be accepted over social media. Outage status is available 24/7 on the cooperative’s live outage map atΒ BlueRidgeEnergy.comΒ and on the mobile app.

Thank you for your patience and support.