The Pandemic Means Big Business For Plumbing Industry

WAXHAW, N.C. – One call after the next; plumbers are up to their eyeballs in work right now. More people at home means more business. “More bidet seats than ever. I guess everybody was scared they were gonna run out of toilet paper again,” says All About The Pipes Plumbing Service Manager Dustin Nichols.

The list goes on and on. More clogged toilets, kitchen sinks, broken faucets. Waxhaw resident Steve Weigel’s dishwasher broke. He said every plumber he called was two weeks out. “We have a small baby, so you can imagine having no dishwasher is not the easiest thing in the world to live with anymore, these days,” Weigel explains.

All About The Pipes Plumbing Owner and President Mary Geiger says as soon as stay-at-home orders hit, her business exploded. “Almost right away,” she says. And, “The toilet, the faucets, water heater, are getting a whole lot more use than what they used to.”

The National Kitchen and Bath Association tells WCCB that there’s also increased demand for touchless faucets, antimicrobial shower walls, water filtration systems and self-sanitizing plumbing fixtures.

Increased work loads – and a shrinking work force – is also clogging things up. Geiger says, “We’re aging-out and retiring and there’s nobody to fill our shoes, so-to-speak. So there’s a huge man-power shortage out there that’s also causing part of the back log.”

“Finding help, good help, is hard to do,” agrees Drain Express owner Ryan Parsons. Parsons says his business has doubled since March. While he juggles the constant demand, he’s also giving back, offering free services to people laid off because of COVID. Parsons says, “It’s the stuff in the house that you need day to day that I’m trying to help people take care of.” And, “If we don’t do it, nobody really will.”

Parsons says so far, he’s helped about two dozen people in need. If you want to contact him, send him an email at: