Novant Health Shows How Veterans’ Skills Translate Into Patient Care

CHARLOTTE, NC (By Cliff Mehrtens) — Joe Moise learned to value his patients’ lives before his own on the battlefield. Judy Tarbox learned discipline. David Cloer completed missions with soldiers of wide-ranging backgrounds.

These three Novant Health team members are among the hundreds who call on the skills and values they honed in the military to care for patients every day. Novant Health’s core values – compassion, diversity and inclusion, personal excellence, courage and teamwork – are values veterans also embody through their service.

The organization supports a vibrant veterans business resource group, actively recruits veterans, and has established a program where volunteer veterans visit patients who are veterans to share stories and develop authentic connections.

The healthcare industry is expected to add more than two million jobs by 2026, according to the Bureau of Labor Statistics. The benefits of hiring veterans often include their training to be leaders, ability to make decisions, strong work ethic and commitment to teamwork.

As the country prepares to commemorate Veterans Day on Nov. 11, we take a closer look at three veterans who serve as Novant Health team members:

Joe Moise

Role at Novant Health: nurse (Charlotte)

Age: 34

Hometown: New York, New York

Military Service: Combat medic and combat nurse in the U.S. Army from 2002-10. Moise was stationed in Iraq and “a lot of other places,” he said, laughing, including Georgia, New York and Texas.

Lasting Impact: “I learned about putting the patient first. It always helps to put them in the right perspective, to put them in the right sheen, the right light, so that we’re approaching them in the right way. It’s not about me, it’s about what they need from me right now.”

Moise said he’s thankful to serve fellow veterans. “We love taking care of those who take care of others,” he said. “It doesn’t just stop at veterans. Police officers. Firefighters. Teachers. We thank everybody for their service. Anybody who’s in a position of public service, but especially veterans, those who’ve answered the call for the country.”

Moise, a Novant Health nurse for four years, saw substantial combat duty. “If we’re in the middle of an attack, I literally would have to cover my patient’s body with my own to assure their survival. Sometimes we’re dealing with high-value detainees, sometimes we’re dealing with base-level soldiers. No matter who it is, their value is the highest value possible. I need to value their life over my own at all times. And that’s what I do here at Novant Health.”

David Cloer

Role at Novant Health: environmental health and safety specialist (Winston-Salem)

Age: 44

Hometown: Statesville, North Carolina

Military Service: U.S. Navy Reserve since 2001. His current rate is quartermaster, and he works in various shipyards helping civilian staff with environmental issues. Cloer was deployed to Kuwait for about a year in 2012.

Lasting Impact: “Diversity is one of the biggest attributes I could bring back. In the military you get thrown into teams with different backgrounds, genders, races … just a complex group of folks. You come together to complete a mission or a task.

“You get to know the people well and they sort of become like your family. Here at Novant Health, you also work with a diverse group of people in close quarters to accomplish tasks. The diversity in the military really looks similar to that at Novant Health.”